Building Performance Government Through Lean Six Sgma
No corner of the government or public sector has been spared from budget turmoil in recent years. Among budget cuts, increased requirements, and new threats and challenges, governments typically balance the scales through (1) increased funding and/ or (2) rationalizing services or service levels.
Gemba Kaizen Commonsense Continuous Improvement
The definitive, fully up-to-date guide to continuous improvement in the workplace
“An updated version of a classic book that shares a wealth of new healthcare examples and case studies from around the world. The methods in this book will help you improve quality and safety, reduce waiting times, and improve the long-term financial position of your organization. Highly recommended!” –Mark Graban, author
Lean Hospitals Improving Employee Engagement
Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. Lean Hospitals, Third Edition explains how to use the Lean methodology and mindsets to improve safety, quality, access, and morale while reducing costs, increasing capacity, and strengthening the long-term bottom line.
Toyota Service Excellence Transformation Organizations
A must-read for service professionals of every level, this essential book takes the proven Lean principles of the bestselling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you’ll learn how take advantage of all Lean has to offer.
Lean Six Sigma Pocket Toolbook
The Lean Six Sigma Pocket Toolbook blends Lean and Six Sigma tools and a concept, providing expert advice on how to determine which tool within a “family” is best for different purposes. Packed with detailed examples and step-by-step instructions, it’s the ideal handy reference guide to help Green and Black Belts make the transition from the classroom to the field
ASSOCIATIONS
Institute for Healthcare Improvement
The Institute for Healthcare Improvement (IHI), an independent not-for-profit organization based in Cambridge, Massachusetts, is a leading innovator, convener, partner, and driver of results in health and health care improvement worldwide. At our core, we believe everyone should get the best care and health possible. This passionate belief fuels our mission to improve health and health care.
Institute of Industrial & Systems Engineers
IIE is the world’s largest professional society dedicated solely to the support of the industrial engineering profession and individuals involved with improving quality and productivity. Founded in 1948, IIE is an international, non-profit association that provides leadership for the application, education, training, research, and development of industrial engineering.
Society of Manufacturing Engineers
The Society of Manufacturing Engineers (SME) is the world’s leading resource Where Manufacturing Comes Together – both people and information – to advance manufacturing knowledge.
TOOLS
Industry Week Magazine
IW connects decision-makers within manufacturing enterprises to share ideas and tools that inspire action. Its award-winning presentation of trends, news, analysis, research and peer-to-peer conversation motivates manufacturing leaders to achieve their goals. In print, online and in person, the Industry Week community is the leading resource for manufacturing operations knowledge.
Profit Velocity Solutions
Profit Velocity Solutions is a San Francisco-based company that has pioneered a platform for continuous profit improvement called PV Accelerator.™ The software enables manufacturing companies that have numerous products with many varieties (high-product-variety manufacturers) to increase cash contribution by 3+% of revenues by gaining precise control over their complex mix of customers, products and assets. For more information see: www.profitvelocitysolutions.com
Minitab
MINITAB Statistical Software is the ideal package for Six Sigma and other quality improvement projects. From Statistical Process Control to Design of Experiments, it offers you the methods you need to implement every phase of your quality project, along with features like StatGuide™ and ReportPad™ that help you understand and communicate your results. No package is more accurate, reliable, or easy to use.